Product-Related Questions
What size should I choose for my child?
We understand finding the right size is important! Each product has a size chart tailored to the brand. Please share your child’s age, height, and weight, and we’ll recommend the best fit for you.
Are these clothes true to size?
Most of our brands follow standard sizing, but some may run larger or smaller. Check the product description for specific size tips or let us know the item, and we’ll guide you!
Is this fabric safe for sensitive skin?
Yes! Many of our products use organic or hypoallergenic materials. Let us know the product you’re interested in, and we’ll confirm the details for you.
Occasion-Based Questions
Can you recommend outfits for a wedding?
Of course! We have a beautiful collection of formalwear for kids, including flower girl dresses, suits, and custom outfits. Share your child’s size and the event date, and we’ll recommend the perfect options.
- We also do bulk orders and matching outfits for a group of flower girls (price and order on request)!
Do you have matching family outfits?
Yes! We offer matching sets for moms, dads, and kids. Let us know what you’re looking for, and we’ll share our collection with you.
Order and Delivery Questions
How long will it take to deliver my order?
Delivery times depend on your location and the shipping method chosen. Standard delivery within Canada/USA typically takes 7-9 business days. Express options are available!
Can I track my order?
Yes, you can! Once your order is shipped, we’ll send you a tracking link via email and WhatsApp. Need help? Share your order ID, and we’ll check it for you.
You can also mail us thebeanwalk.ca@gmail.com
Care Instructions
How should I wash and care for this outfit?
Each product comes with specific care instructions. Most handmade and luxury items recommend gentle hand washing or machine washing on delicates. Share the product name, and we’ll provide details."
- Dresses with embellishments and delicate construction are recommended Dry Clean Only.
Sustainability and Ethical Practices
Are these clothes sustainably made?
Yes, sustainability is a core value for us! Many of our brands use organic fabrics, eco-friendly dyes, and support local artisans. Let us know the product, and we’ll share its story with you.
Discounts and Offers
Are there any discounts or promotions?
We often have special offers! Or let us know what you’re shopping for, and we’ll update you on any available discounts.
Feedback and Support
Can I request a custom outfit?
Yes, we offer customization for flower girl dresses, sibling sets, and family matching outfits. Share your requirements, and we’ll connect you with our team to discuss details! Contact Us
Customization Services
How can I leave feedback about my shopping experience?
We’d love to hear your thoughts! Please reply here or visit [Feedback Page/Google Review Link]. Your feedback helps us improve alot!
Who do I contact for an issue with my order?
We’re here to help! Share your order ID and the issue, and we’ll resolve it for you right away.
- EMAIL :thebeanwalk.ca@gmail.comOR Contact us +1 647 594 0234 for assistance.
If you need further assistance, feel free to reach out anytime.
