Shipping policy
Canadian Shipping
- Orders are shipped via Canada Post or UPS from our Canadian warehouse. Our team works diligently to process and ship orders within 2 business days. During peak sale periods, shipping may take 3-5 business days. Once your order is processed and shipped, you will receive a confirmation email with tracking information.
- FREE Shipping within Canada for orders of CAD 150 or more.
- For orders under CAD 150, a flat shipping fee of CAD 15 applies.
- Orders that are refused or deemed undeliverable will incur a return shipping fee, which will be deducted from the refund. This fee is based on carrier charges for returning the package (typically $15-$30).
USA Shipping
- Orders are shipped using Canada Post/USPS or UPS.
- FREE Shipping to the USA for orders of USD 225 or more.
- For orders under USD 225, a flat shipping fee of USD 22 applies.
- Note: All orders are shipped from our Canadian warehouse. Shipments to the USA may be subject to additional taxes or duties upon delivery, which are the responsibility of the customer.
On Request Worldwide Shipping - COMING SOON
- Our website currently supports direct shipping to Canada and the USA. However, we understand your love for our products and will be launching worldwide shipping on request soon.